The way we work with you
Your project is in the hands of a team that puts clarity, attention to detail and clear communication at the heart.
Working with us
When you work with us, you’ll benefit from our own specific methodology that combines Waterfall and Agile techniques to get the best result.
We work on projects in cycles and we define key milestones where deliverables can be expected and where your feedback and involvement is required.
The following sections outline our staged approach.
We communicate with you
We’ll communicate with you at least once a week and at each stage of the project. You’ll get to know your project manager extremely well, and it’s vital you keep in contact with them to ensure that changes, amendments and thoughts are all dealt with.
We keep it personal
We care a lot about transparency and excellent service. That’s why it’s crucial that our project manager is assigned a specific point of contact from your team for any regular updates and checkpoints to ensure successful delivery and reporting of ongoing tasks and milestones.
We keep each other in the loop
We care about getting your project done properly, and to do that we sometimes need your help. That’s why anything your project manager asks you for needs to be delivered quickly. This will ensure that there will be no blockers on your project and ensure a smooth customer journey with us.
We agree what’s happening before we start
In order for us to deliver your website project as quickly and effectively as we can, we provide you with a scoping document that we both agree upon before the project starts.
It’s important that you review this document in detail before the project begins, in order to avoid any future confusions and adjustments to the timelines.
If any additional requirements crop up during the website project, we’ll carry out an audit of the requirements and provide you with the best plan of action to proceed.
Planning and initiation
The planning and initiation phase is designed to set the stage for the rest of the project, putting us all on the same page and defining the structure which the project will follow. Key tasks include:
Scoping & project documentation
Setup of the project plan
Dependency definition
Risk register setup
Weekly checkpoint setup
Definition of contact
Provision of any relevant materials
Project kick-off meeting
Scoping & project documentation
Setup of the project plan
Dependency definition
Risk register setup
Weekly checkpoint setup
Definition of contact
Provision of any relevant materials
Project kick-off meeting
We support you before, during and after
We exist to help, guide and evolve our client businesses. We are flexible and can offer the level of post-launch support that you need.
Reach out and discuss a project
Recent case studies
Haslams
A website refresh for Reading's leading independent estate agency.
Webbers
A website refresh for a market-leading independent Estate and Lettings Agents in the West Country.
Martin & Co
Brand refresh and website development for 140 branch Martin & Co.
CJ Hole
Brand refresh and website development for 150 year old CJ Hole.
Testimonials
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